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 Payment: We accept Visa, MasterCard & AMEX credit cards. Sales Tax: *Sales tax is collected only on orders sent within the state of Massachusetts. Massachusetts law requires that we charge a sales tax on the full amount of the order. By law, charges for shipping and handling are considered part of the product and must be included when sales are calculated. Shipping: Orders will be normally shipped within 1-3 business days of the order being placed. All orders will be wrapped as gifts unless otherwise specified. All orders are shipped USPS Priority Mail. If you would like your order to arrive sooner, you can also specify UPS Second Day Air Service for an additional coast as specified below. Please note some items may ship directly from the manufacturer. Expedited and Air shipping will not be available on these items. Shipping charges: Priority Mail: Flat rate of $6.95 + .95 an item. UPS Next Day Air: A set rate of $35 UPS Second Day Air: A set rate of $20 Please note: Additional shipping surcharges will apply for any orders shipped outside of the continent U.S., including Alaska, Hawaii, Puerto Rico and Canada. Return/Exchange Policy: Posh Squeaks strives to provide our clients with the highest quality merchandise. We will accept returns for exchange or merchandise credit if you return your item in its original condition within 14 days of purchase. Once the original item is returned, you will receive a credit in the amount that you paid (this includes any promotional discounts, shipping costs, or gift wrapping). Returned items must be unused and in their original packaging. Monogrammed and/or personalized items require payment in full upon order, and cannot be returned or exchanged. The following items are not eligible for return: Any item marked final sale. Any item that has been monogrammed or personalized. Any holiday items after holiday has passed. Customers will be responsible for shipping charges on all returns and exchanges. If you have any questions regarding a return, please e-mail Customer Service: customerservice@poshsqueaks.com Please Send All Returns To: Posh Squeaks Attn: Returns PO Box 1228 Marblehead, MA 01945 Sale items are final sale. Please note that all shipping costs will be deducted from return/exchange amount even if shipping to you was free with your order. |